FAQS

Q:Custom and personalised orders

A:For custom and personalised orders,please feel free to contact us here or email at info@shopwithshantiinc.com

Q:Measurements for Custom order

A:Format will be provided after order confirmation

Q:Care instructions

A:Available in the description box with each item

Q:Gift wrapping and packaging

A:We do gifting service for free of charge.For inquiries related to Gift wrapping and packaging,please feel free to email us at info@shopwithshantiinc.com

Q:Order Tracking

A:After your order dispatched,you are provided with the tracking number,using which you can track your shipment in the courier agents website.Or you can contact us to know the status of your shipment.

Q:Shipping charge for all over India delivery

A:Shipping charge is totally Free all over India

Q:Shipping charge to other Countries

A:We offer free shipping all over India.For USA and Canada,a standard shipping charge of USD19.99 for orders up to 1 Kg and free shipping for all orders above 1 Kg.For other countries USD19.99 for orders up to 1 Kg and free shipping for all orders above 1Kg.

Q:Order processing time and estimated delivery time

A:Processing time is 3 to 5 business days for all sarees except Kerala sarees,Linen sarees,Tusser silk Sarees and Tussar munga sarees.Estimated delivery time 5 to 7 business days for all products.Please check "packaging and shipping" option for more details.